Frequently Asked Questions
How does SideTrak attach to my device?
SideTrak’s magnetic disk simply and securely attaches to the side of your screen to float in place.
Does SideTrak need WiFi?
Yes, SideTrak requires a wireless connection to your network for important features like live tracking, AI assistance and content display.
Does SideTrak work with all TVs?
SideTrak is compatible with most modern screens. The overlay automatically adapts to your screen's size. Chat with us if you have any concerns about compatibility.
How does SideTrak connect to the TV?
SideTrak utilizes USB-C and HDMI to stay powered and allow the overlay to connect.
Do I need a subscription to access SideTrak?
No, both SideTrak dock and the Original Side Trak come with unlimited lifetime access to the full premium SideTrak AI experience.
Is SideTrak AI listening to me or watching me and collecting my information?
No, SideTrak is not collecting or selling any of your data. There is optional access to the built in camera and microphone to allow features like motion control and eye tracking.